E-Commerce Managed Services
In a rapidly growing digital landscape, it is no longer enough to just have a digital presence for your retail business. You will need something extra such as ecommerce managed services. Rather, delivering a faultless, safe, and reliable experience, at every customer interaction, is crucial for long-term ecommerce success. An ecommerce managed services provider such as PrismXp will help you achieve an excellent customer experience through 24*7 support and maintenance operations for your growing ecommerce business. PrismXp has been empowering numerous small and large-sized business organizations by enabling a 360-degree approach for their ecommerce store management.
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52+
Projects Delivered5+
Average Resource Experience45+
Enterprise Clients3+
Countries ServedOur Ecommerce Managed Services
Let us help you streamline your ecommerce operations while you can pay attention to your brand. Take a look at all our ecommerce management services and know how they are going to serve your brand, are as follow:-
Back-to-back Marketplace Management Service
With our expertise in rich domains and understanding the delivered results for branded enterprises, PrismXp will take care of the management of all your online back-to-back marketplace operations. We can have a grip on everything from product onboarding, Warehouse Management to Order Fulfillment, Returns, and Reconciliation. With PrismXp in the picture, you don’t have to worry anymore about your brand.
Web Development & System Integration Service
Besides creating and maintaining your website, our ecommerce maintenance services for medium & large enterprises start with combining multiple systems whether it is a legacy system like cloud-based apps for CRM and LMS. The system of PrismXp integration capabilities ensures all backup systems work flawlessly with your e-commerce website along with additional interfaces.
Customer Support Services
With the help of our devoted customer service team, you can contact us through chat messages, email ID, phone, or social media platforms. Your customers can gain knowledge on the maximum quality of support service & assisted commerce. Our e-commerce customer support capabilities are supported by simultaneous analytics & monitoring.
Managing Classification & Store Fulfillment Service
The flawless shopping experience generates effective customer retention & loyalty. With our multichannel approach to the order management, you can let your customers order online & single out from the online store, offering faster delivery by shipping from the nearest store, or order from in-store & have it delivered home. All this is backed with the help of real-time data analytics.
Returns Management Services
Every brand needs to address customer complaints & product returns as skillfully as it delivers goods and services. Our operational expertise will help you define and effortlessly set up a technology-driven returns management process where all the activities will be tracked, and visibility is provided to the customer and you at every single step.
Accounting and Settlement Automation Service
The A&R complications of e-commerce are often fresh to retailers and brands. Our rich familiarity in consulting and applying solutions for US-based brands and retailers makes sure that we know all about it. We have built a proprietary e-commerce settlement device, and have modified automation based on our client requirements.
Analytics & Reporting Service
PrismXp makes sure that we make data-driven choices in every single work in its operations. Our data science and image visualization teams create custom dashboards and reports to provide clarity to managers and executives, as well as track the piece of each task. Our data scientists take a deep dive into huge volumes of intersectional data to take out significant insights for making precise decisions.
Steps Of Digital Marketing
Digital marketing is the component of marketing that uses the Internet and online-based digital technologies such as desktop computers, mobile phones, and other digital media and platforms to promote products and services.

Market Research
- Brainstrorm your Idea
- Feasibility Study
- BRD Creation
- SRS Documentation
- Technology Stack
- Project Planning

Competitive Analysis
- Wireframe
- UI / UX Consulting
- Product Design
- Web & App Design
- Logo Design
- HTML Prototype

Identify Target Audiences
- Defined Coding Standards
- POC Development
- Agile Development
- CI/CD & TDD
- DevOps & Cloud
- 3rd Party Integration

Set Goal Objectives
- Define Test Strategy
- Manual Testing
- Automated Testing
- Performance Testing
- Security Testing
- 24X7 SLA Support
Benefits of Ecommerce Managed Services
The benefits of ecommerce managed services are immense. It will open your brand to flourish to new heights.
Here are some of the benefits that ecommerce managed services are going to benefit your brand:-
- Unified support services for infra and applications.
- Improved platform uptime.
- Enhanced stability & predictability.
- Positive and preventive monitoring at infra & application level.
- Query resolution by a dedicated team.
- Minimizing the impact of unplanned system outages.
- No need for your supervision over your ecommerce IT environment anymore.
- Certified quality management.
- Optimized cost of IT infrastructure preservation.
Get in touch and get started today. We're ready!
At PrismXp, our SEO experts originally discuss and understand all the business requirements of our clients. There will be a complete brainstorming session on all the products & services, keeping the client’s business requirements in mind. The key features of analyzing and brainstorming include business details, niche market, detailed geographical area, and target audience.
Complete the form, email us at prismxp.com or contact us directly by phone at one of our office locations to talk about your next or an upcoming project.
General Inquiry
Frequently Asked Questions
Explain the managed e-commerce?
Managing an online e-commerce store is not an easy thing. The management of an online store comes with a massive amount of workload. As the sole owner, you have to take care of fulfilling the product requirements of the customers along with marketing & customer service. It helps in optimizing your site content along with the product details. Besides that, it also helps in maintaining & optimizing your online store.
Explain the barriers of e-commerce services?
Certain barriers hinder the growth & development of e-commerce services:-
- Lack of trust
- Slow adoption online mobile enabled payments
- Fear of online payment frauds
- Poor shopping experience of customers
- Lack of favorable reviews
- Abandonment of online carts
What are the challenges before e-commerce in the 21st century?
There are many challenges e-commerce is facing in the current world today especially when we are living in the era of the pandemic. All the challenges are unique and have been given below. Just take a look:-
- Exploding expectations of customers
- Data Capitalization
- Challenging agility
- Challenge of providing a personalized experience to customers
- Facing competition
- Pressure of staying consistent with the ever-changing demands of the customers.
- Challenges of securing your data from evolving hacks and data-thefts.
- Challenge of retaining customers
- Generating leads
Hire Software Developer
Optimize and automate business processes, increase your customer base, and maximize RoI by hiring dedicated software developers from PrismXp Technologies Pvt. Ltd. for cost-effective custom software development.