Best E-commerce Management Services

Our Ecommerce Managed Services

Let us help you streamline your ecommerce operations while you can pay attention to your brand.

• End-to-End Marketplace Management Service

With our expertise in a rich domain and experience of delivering results for enterprise brands, PrismXp can take over the management of your online marketplace operations. We can handle everything from Product onboarding and Warehouse Management to Order Fulfillment, Returns, and Reconciliation. With PrismXp in the picture, you don’t have to worry anymore about your brand.

• Web Development & System Integration Service

Besides building and maintaining your website, our ecommerce maintenance services for medium & large enterprises start with integrating multiple systems whether it is a legacy system like MDM & ERP or cloud-based apps for CRM & LMS. PrismXp’s system integration capabilities ensure all back-end systems work flawlessly with your ecommerce website and other interfaces.

• Order Management & Store Fulfillment Service

The flawless shopping experience drives customer retention & loyalty. With our omnichannel order management, you can let your customers order online & pick from the store, offer faster delivery by shipping from the nearest store, or order from in-store & have it delivered home. All this is backed with the help of real-time data analytics.

• Customer Support Services

With the help of our dedicated customer service team via chat, email, phone & social media, your customers can experience the highest quality of support service & assisted commerce. Our ecommerce customer support capabilities are backed by concurrent analytics & monitoring.

• Returns Management Services

Every brand needs to address customer complaints & product returns as skillfully as it delivers goods and services. Our operational expertise will help you define and effortlessly set up a technology-driven returns management process where all the activities will be tracked, and visibility is provided to the customer and you at every single step.

• Accounting and Reconciliation Automation Service

The A&R complications of ecommerce are frequently new to retailers and brands. Our rich experience in consulting and applying solutions for US-based brands and retailers makes sure that we know all the bits and pieces. We have built a proprietary ecommerce settlement tool, and we built custom automation based on our client requirements as well.

• Analytics & Reporting Service

PrismXp makes sure that we make data-driven decisions in every single task in its operations. Our data science and visualization teams build custom dashboards and reports to provide visibility to managers and executives, as well as track the performance of each task. Our data scientists take a deep dive into huge volumes of intersectional data to extract significant insights for making precise decisions.