In a rapidly growing digital landscape, it is no longer enough to just have a digital presence for your retail business. You will need something extra such as ecommerce managed services. Rather, delivering a faultless, safe, and reliable experience, at every customer interaction, is crucial for long-term ecommerce success. An ecommerce managed services provider such as PrismXp will help you achieve an excellent customer experience through 24*7 support and maintenance operations for your growing ecommerce business. PrismXp has been empowering numerous small and large-sized business organizations by enabling a 360-degree approach for their ecommerce store management.

Our Ecommerce Managed Services

Let us help you streamline your ecommerce operations while you can pay attention to your brand.

  • End-to-End Marketplace Management Service

With our expertise in a rich domain and experience of delivering results for enterprise brands, PrismXp can take over the management of your online marketplace operations. We can handle everything from Product onboarding and Warehouse Management to Order Fulfillment, Returns, and Reconciliation. With PrismXp in the picture, you don’t have to worry anymore about your brand.

  • Web Development & System Integration Service

Besides building and maintaining your website, our ecommerce maintenance services for medium & large enterprises start with integrating multiple systems whether it is a legacy system like MDM & ERP or cloud-based apps for CRM & LMS. PrismXp’s system integration capabilities ensure all back-end systems work flawlessly with your ecommerce website and other interfaces.

  • Order Management & Store Fulfillment Service

The flawless shopping experience drives customer retention & loyalty. With our omnichannel order management, you can let your customers order online & pick from the store, offer faster delivery by shipping from the nearest store, or order from in-store & have it delivered home. All this is backed with the help of real-time data analytics.

  • Customer Support Services

With the help of our dedicated customer service team via chat, email, phone & social media, your customers can experience the highest quality of support service & assisted commerce. Our ecommerce customer support capabilities are backed by concurrent analytics & monitoring.

  • Returns Management Services

Every brand needs to address customer complaints & product returns as skillfully as it delivers goods and services. Our operational expertise will help you define and effortlessly set up a technology-driven returns management process where all the activities will be tracked, and visibility is provided to the customer and you at every single step.

  • Accounting and Reconciliation Automation Service

The A&R complications of ecommerce are frequently new to retailers and brands. Our rich experience in consulting and applying solutions for US-based brands and retailers makes sure that we know all the bits and pieces. We have built a proprietary ecommerce settlement tool, and we built custom automation based on our client requirements as well.

  • Analytics & Reporting Service

PrismXp makes sure that we make data-driven decisions in every single task in its operations. Our data science and visualization teams build custom dashboards and reports to provide visibility to managers and executives, as well as track the performance of each task. Our data scientists take a deep dive into huge volumes of intersectional data to extract significant insights for making precise decisions.


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Benefits of Ecommerce Managed Services

The benefits of ecommerce managed services are immense. It will open your brand to flourish to new heights. Here are some of the benefits that ecommerce managed services are going to benefit your brand:-

  • Unified support services for infra and applications
  • Improved platform uptime
  • Enhanced stability & predictability.
  • Positive and preventive monitoring at infra & application level.
  • Query resolution by a dedicated team
  • Minimizing the impact of unplanned system outages
  • No need for your supervision over your ecommerce IT environment anymore.
  • Certified quality management
  • Optimized cost of IT infrastructure preservation.

Technology Expertise

  • Microsoft .NET
  • Java
  • Serverless
  • DevOps

Software Development Approach That Will Help You Grow

Our result-oriented development approach and quality assurance help you meet your customers’ needs with digitally-enhanced and scalable software solutions.



  • Brainstrorm your Idea
  • Feasibility Study
  • BRD Creation
  • SRS Documentation
  • Technology Stack
  • Project Planning


  • Wireframe
  • UI / UX Consulting
  • Product Design
  • Web & App Design
  • Logo Design
  • HTML Prototype


  • Defined Coding Standards
  • POC Development
  • Agile Development
  • CI/CD & TDD
  • DevOps & Cloud
  • 3rd Party Integration
QA & Support

QA & Support

  • Define Test Strategy
  • Manual Testing
  • Automated Testing
  • Performance Testing
  • Security Testing
  • 24X7 SLA Support

Frequently Asked Questions

Time is money, and it has been proven by several industries and businesses even before the Internet age. With e-commerce, this phrase is especially true since you stand to lose more money the longer it takes to get your system online.

A good e-commerce service provider always uses good ecommerce management software for offering speedy service and tools and options that will allow you to easily and quickly build your e-commerce site, even if you don’t have advanced training, experience, and information in the field.

The faster you are going to get things in place, the sooner you can sell your products and services online.

The first impression is the last, especially with e-commerce sites. You want your online store to look convincing, friendly, and reliable.

All of these can be done by designing your online store to look a certain way. You have to hire a professional to be at the controls of your brick-and-mortar store, and the same is still true for your virtual stores.

However, everyone cannot afford a graphic designer who knows his or her way around your virtual online store design.

Hence, PrismXp provides you with easy-to-use professional-looking templates and design options that will help your online store shine among your customers.

This is a quite significant question since one of your main goals is to protect your customers’ private accounts and financial data effectively.

Hence, make sure to sign up with an e-commerce hosting provider that will offer you secure sockets layer (SSL) certificates for data encryption, as well as features that can meet all the standards of the Payment Card Industry or PCI Compliance.

In addition, it will not hurt to look into the track record of the hosting provider you are considering for your online store. It should be easy to confirm whether they are famous for security breaches or they seem reliable for securing your online store.

Hire Software Developer

Optimize and automate business processes, increase your customer base, and maximize RoI by hiring dedicated software developers from PrismXp Technologies Pvt. Ltd. for cost-effective custom software development.